Service Representative

About the role

We’re looking for an energetic, customer-focused Service Rep to support our customer accounts in the Montgomery, AL area. Must be able to work 7:30am - 4:30pm.

Responsibilities

• Inventory Management: Monitor and control inventory levels, track stock movements, and maintain accurate inventory records.
• Logistics Coordination: Manage deliveries, schedules, and ensure timely and accurate product distribution.
• Stock Optimization: Maintain optimal stock levels and identify inventory gaps or excesses.
• Solution Implementation: Install, configure, and manage inventory management solutions such as Vending, VMI (Vendor‑Managed Inventory), and crib systems.
• Product Stocking & Service: Stock delivered products, service inventory stations, and ensure all customer locations are properly maintained.
• Order Processing: Scan and download product orders to support efficient replenishment and workflow accuracy.
• Material Handling: Safely and efficiently load and unload materials.
• Customer Support: Assist customers via phone, email, or in person to resolve issues and maintain strong service relationships.
• Order Entry & Expediting: Enter orders into the system, expedite customer orders, manage expedites, and review demand schedules.
• Relationship Building: Develop strong working relationships with customer contacts across multiple locations within the plant.
• Customer Engagement: Improve customer relations through proactive communication and consistent involvement in meeting their requirements.
• Professionalism: Maintain a positive attitude with customers and fellow associates.
• Other duties as assigned.

Requirements

• A valid driver’s license and reliable transportation.
• A passion for delivering excellent customer service.
• Strong written and verbal communication skills.
• Experience with Microsoft Office (Outlook, Word, Excel).

Qualifications

• Commensurate with experience.

Skills

• Hands-on work.
• Staying active.
• Not being stuck behind a desk all day.

Benefits

• Competitive starting wage based on experience.
• Bonus potential.
• Annual steel-toe shoe reimbursement (up to $100).
• Clothing allowance.

Pay

• Competitive starting wage based on experience.

Schedule

• 7:30am - 4:30pm.

Benefits

• Medical, dental, vision, and life insurance.
• Generous paid time off.
• Company-matched 401(k).
• And much more!

What Matters To You, Matters To Us

If you enjoy variety and staying on the move, you’ll love this role! 💰 Compensation & Perks: Competitive starting wage based on experienceBonus potentialAnnual steel-toe shoe reimbursement (up to $100)Clothing allowance ⭐ Benefits That Start Day One Medical, dental, vision, and life insuranceGenerous paid time offCompany-matched 401(k)And much more!

About Endries International Inc.

Visit us at: www.endries.com

Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status.