Service/Repair Technician III

About the role

The Service/Repair Technician 3 position requires in-depth knowledge and demonstrated mechanical, electrical, pneumatic, gas, and/or refrigeration (HVACR) aptitude with complex troubleshooting experience. This role provides on-site support to Hobart Service customers, including installation and service of commercial food equipment.

Responsibilities

• Installs mechanical, electrical, pneumatic, gas, and/or refrigeration commercial food equipment and plans and leads more advanced installs as needed.
• Maintain, diagnose, and repair mechanical, electrical, pneumatic, gas, and/or refrigeration commercial food equipment for customers on contract and/or on time and material (i.e., T&M) basis.
• Ability to interpret and follow schematic diagrams.
• Demonstrate knowledge of sequence of operations for multiple operating modes.
• Knowledge of state specific and federal regulations related to combustion emissions.
• Completes and documents preventative maintenance on mechanical, electrical, pneumatic, gas, and/or refrigeration commercial food equipment.
• Implements and supports standard operating procedures outlined in Hobart Service safety manuals and programs.
• Promotes branch and organization financial objectives by providing quality customer experience and generating leads.
• Supports new product introduction.
• Maintains current organization, industry, and equipment knowledge.
• Responsible for assigned company assets including vehicle, tools, and inventory.
• Follows the company's safe driving and other applicable policies.

Requirements

• High school diploma or GED and 4-7 years of food equipment service experience and/or 2-4 years of HVACR service experience.
• Associates Degree or Vocational Certificate preferred.
• Experience installing, maintaining, troubleshooting, and repairing commercial cooking and/or refrigeration equipment is preferred.

Qualifications

• Position/Location dependent. Industry certification is highly desirable.
• EPA Certification.

Skills

• Technical and Analytical Skills: Ability to read and interpret standard service manuals, mechanical diagrams, sustain understanding of parts stocking and identification methods, practices, and procedures.
• Quantity: Meets productivity standards as set by Customer Facing Metrics (CFMs).
• Time Management and Communication Skills: Prioritizes regular workload, special tasks and concurrent projects, allocates time and resources to ensure that work is completed accurately and efficiently within established time frame. Demonstrated ability to communicate orally with individuals from within and outside the organization.

Benefits

Not specified.

Pay

Compensation Information The pay rate will depend on the successful candidate’s qualifications and prior experience.

Schedule

Normal business hours with occasional/frequent/extended hours as needed.