Service Repair Technician

Your Role and Responsibilities

In this role, you will have the opportunity to repair a variety of standard drive units and subassemblies. Each day, you will ensure the best possible and most cost-effective problem resolution. You will also showcase your expertise by executing work as per first-time right approach and ensuring the job is done on time and as per quality standards.

The work model for the role is: onsite

You will be mainly accountable for:

• Review and plan daily work assignments, prioritizing customer products in for repair.
• Coordinate with the team Lead to ensure proper work scheduling, establishing priorities and expediting of repair orders.
• Process Repair work orders, both customer repair orders and production orders.
• Troubleshoot the repair of products, such as standard drive units, subassemblies and circuit boards; identifying and repairing the problem, performing testing and burn in activities as needed, ensuring the best possible, and most cost-effective problem resolution.
• Research bill of materials, Engineering Change Notice (ECN), or other documents to identify required parts for drive/component repair.
• Complete Material Requisitions or contact the Inventory Planner to obtain necessary parts.
• Ensure the completion, processing and maintenance of all required paperwork, records, documentation, failure analysis reports, etc.

Qualifications

• Requires an associate degree in electronics and two years related experience; or High school diploma and four years of related electrical experience.
• Must be capable of passing Electrical Competency and Authorization Program (ECAP) level 3.
• Prior experience working with hand and power tools.
• Knowledge of Variable Frequency Drives and the applications it supports preferred.
• Prior experience with SAP or similar ERP system preferred.