Service & Repair Manager

About the role

The Role This is a player-coach leadership role responsible for the day-to-day operation of our service and repair shop in Beaumont. You'll lead a team of technicians and machinists while helping troubleshoot difficult repairs, reviewing tear-downs, supporting rebuild work, and ensuring repairs are completed safely, efficiently, and to OEM standards. The shop supports the repair and rebuild of industrial pumps, rotating equipment, and related components, along with in-house manual machining capabilities. You'll be responsible for setting priorities, managing workflow, supporting the team, and maintaining high standards for quality, safety, and execution. This is a hands-on leadership role – you need enough pump and rotating equipment experience to troubleshoot difficult jobs, coach mechanics, and maintain credibility with the shop. This role works closely with our Repair Coordinators (RC), Repair Engineers (RE), Sales Support Specialists (SSS), and Sales Engineers, who handle much of the quoting, documentation, and administrative side of the business. Your focus is on leadership, coaching, repair execution, quality, and keeping the operation running smoothly.

About Saladin Pump & Tencarva Saladin Pump & Equipment has served industrial customers throughout Southeast Texas and Southwest Louisiana since 1985. Based in Beaumont, Saladin provides pumps, parts, mechanical seals, field service, repair, and related fluid-handling solutions and is a Factory Authorized Service Center for ITT Goulds Pumps. Saladin is part of Tencarva Machinery Company, one of the largest and most respected distributors and OEM-authorized service networks in the pump and process equipment industry. Together, Saladin and Tencarva provide equipment distribution, applications engineering, OEM-authorized repair, field service, automation and controls, and custom fabrication for customers across a wide range of industrial markets.

Responsibilities

• Run the day-to-day shop operation, including pump rebuilds, rotating equipment repair, and machining work
• Lead the team and hold the standard in the shop – quality, pace, safety, and accountability
• Set priorities and manage repair schedules, shop workload, and throughput
• Review tear-downs, repair plans, and completed work to ensure jobs are done correctly
• Step in on tougher jobs when needed to support troubleshooting and rebuild work
• Work closely with internal teams (RC, RE, SSS, and Sales Engineers) to ensure repair scopes, parts, and tim