Service Rep, Tinley, Urgent Care Center, Full Time - Rotating Shift

About the Role

The role of a Front Desk Service Rep at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations. This position will support multiple check in areas in the building.

Responsibilities

• Greeting Patients: Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.
• Phone Management: Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
• Patient Registration: Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up-to-date.
• Check-Out Assistance: Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.

Qualifications

• Minimum Education: GED or High School level of education required; Associate's degree preferred.
• At least one (1) year of work history required.
• Experience in general administration, business, healthcare, or a related field is highly preferred.

Pay & Benefits

• Pay Range: $18.00 - $24.44 per hour. Actual compensation may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.
• Medical, Dental, and Vision Benefits available on your first day.
• 403(b) retirement plan.
• Employee Assistance Program.
• Employee Discounts.
• Tuition Reimbursement.
• Competitive wages and great work atmosphere.

Schedule

Full Time. Shift: Rotating Shift. Start times vary, rotating weekends.