Service Project Manager (Audio-Visual, Malvern, PA)

About the role

The Service Project Manager (Audio-Visual) is a client facing role responsible for planning and executing project objectives specific to the deployment of Cenero’s Audio-Visual support services.

Responsibilities

• Work within Cenero’s project framework to coordinate all aspects of assigned project deliverables including:
• Develop project plan, schedule & milestones
• Verify that scope and deliverables match stakeholder requirements and fit within business goals
• Manage and monitor all project activities according to plan
• Coordinate and distribute project progress updates as required in plan
• Cook up and schedule all project resources, internal and external
• Maintain and manage project financial plan and budget
• Review, approve or escalate contract T&C’s as required based on business goals
• Manage project financial milestones
• Manage labor expenses for internal resources and subcontractors
• Cook up and schedule all potential change orders
• Monitor project activities for potential sales opportunities
• Manage material deliveries, secure storage, and returns
• When required, ensure that shipping, delivery and storage documentation is accurate and complete
• Provide project leadership:
• Assume ownership of project success
• Act in accordance with Cenero’s core values and professionally manage stakeholder expectations
• Provide positive and effective communications to all stakeholders
• Participate in project meetings and site work as required by project plan
• Ensure that all project resources have complete and accurate information required to fulfill their project role
• Ensure that all project deliverables meet or exceed quality standards and are documented within the project quality control process
• Occasional travel to client sites as needed

Qualifications

• Bachelor's degree in an appropriate engineering field; or three-to-five years related experience and/or training; or equivalent combination
• Experience working with clients, contractors and IT professionals
• Experience deploying/integrating control systems and control system programming

Skills

• Understanding of construction project management, project management theory, and common scheduling practices
• Technical understanding audiovisual systems design, configuration, and installation
• Technical understanding of IT network infrastructure and security
• Adept with audiovisual best practices for implementation
• Proven ability to significantly contribute toward or lead operation initiatives
• Strong interpersonal and communication skills (written and oral), with the ability to work effectively with all levels of the organization, both internally and externally
• Proven problem-solving skills and creative thinking to ensure success of objectives
• Able to motivate and effectively collaborate with project team members comprised of technical and administrative personnel
• Able to work and think independently and ensuring to meet deadlines
• Demonstrated customer service focus and present professional, client-facing communication skills

Supervisory Responsibilities

• Coordinate required activities with internal, external resources
• Manage subcontractors and field personnel through Cenero processes and Operations Management