Service Porter / Valet

Role and Responsibilities

• Cheerfully welcome guests upon entrance and begin the reception process
• Meet, greet, provide information, and direct our service guests to the appropriate service advisor
• Look for opportunities to assist and wow customers making their experience pleasant and memorable
• Be available and ready to assist, eagerly looking for ways to be helpful to all
• Look for opportunity to keep grounds neat and clean
• Understand customer’s non-vehicle needs and provide them with personalized solutions by suggesting activities and facilities provided by the dealership
• Arrange off-site accommodations, transportation etc. upon request from guests
• Quickly, politely and accurately determine appropriate routing for customer inquiries
• Aid with technology or any questions from customer new car delivery
• Work calmly and efficiently under pressure and with persons who are frustrated
• Maintain neat and clean appearance and services of drive up area
• Perform data entry and general office clerical tasks upon request
• Conduct one's personal and business activities in a manner that promotes a positive image of the position, department, and dealership
• Moving and parking vehicles
• Shuttle customers to and from home when needed
• Tagging vehicles and keys for proper organization
• Cleaning and disinfecting vehicles and common areas in service lane
• Breaking down boxes daily to be disposed of properly
• Other tasks as assigned

Qualifications and Education Requirements

• High school diploma or equivalent required
• Driver's License (Required)
• Ability to commute/relocate: East Stroudsburg, PA 18301 (Required)
• Shift availability: Day Shift (Required)

Schedule

Day shift

Compensation Package

Hourly pay

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off