SERVICE PORTER

About the role

The ServicePorter helps ensure complete customer satisfaction by moving vehicles in and around the service area/lot, maintaining the cleanliness of vehicles and the service area, delivering vehicles to customers after service is complete, and transporting customers to/from their home when needed.

Serpentini Auto Group has proudly been serving the Greater Cleveland region for over 40 years with our 6 locations in Strongsville, Medina, Orrville, Westlake, Tallmadge, and Willoughby Hills. Customer service is at our core, and our goal is to deliver not only a stress free car buying experience, but an easy and enjoyable car-ownership experience. When you join our team, you join the Serpentini family!

Responsibilities

• Maintain inventory appearance and performance by cleaning interior and exterior of vehicles, replenishing all vehicle fluids as needed, and replacing batteries when necessary
• Place buyer guides and stock tags in vehicles
• Keep lots neat and orderly, moving cars as directed by the general manager and in accordance with dealership display standards
• Drive vehicles to and from service lane, service stalls, and parking lot as needed
• Make key tags for and handle inventory of vehicles
• Retrieve and deliver vehicles from property locations
• Assist with any other miscellaneous tasks that need to be completed throughout the day
• Cleaning of the service shop and areas, ( taking out trash, tires, boxes, emptying oil drains)

Qualifications

• Able to work flexible schedules and some weekends
• Positive attitude, can-do mentality, confident, outgoing personality eagerness to improve
• High school diploma or equivalent
• Professional attitude and the ability to deliver best-in-class customer service
• Reliable transportation to and from work every single day
• Valid driver's license and clean driving record

Benefits

• Health, dental, and vision insurance
• 401(k) plan
• Paid time off
• Opportunities for advancement
• Employee discounts