SERVICE PORTER

Benefits

• Medical insurance plan
• 401(k) retirement
• Professional and respectful work environment
• Paid vacation/holidays
• Employee vehicle purchase program

Responsibilities

• Move dealer inventory and customer vehicles, including transferring vehicles from service drives to repair bays.
• Collaborate with the detailing department to prepare traded‑in or manufacturer‑delivered vehicles.
• Provide clean cars to customers after service is completed.
• Be ready to move any vehicle upon assignment and operate both manual and automatic transmission vehicles.
• Drive inventory vehicles to other locations and return them, acting as a general‑purpose shuttle driver when needed.
• Assist the Service Department staff—including advisors, manager, and foreman.
• Maintain the appearance of the service drive area.
• Promote and maintain customer satisfaction.
• Park and retrieve vehicles for customers daily upon delivery and drop‑off.
• Safely deliver customer vehicles from storage stalls to the service drive after cashiering.
• Perform routine maintenance and cleaning of service work areas and restrooms as scheduled.
• Attend all scheduled meetings.
• Know, understand, and follow all federal, state, and local laws and regulations, including those governing hazardous waste disposal.
• Perform other duties as assigned or requested.

Requirements

• Ability to retrieve, load, and deliver items of various sizes and weights (up to 75 lb) in operable and undamaged condition.
• Fluency in English and Spanish (reading, writing, and comprehension of instructions).
• Strong customer‑relations skills; polite, courteous, cooperative, and team‑oriented demeanor.
• High School Diploma or equivalent.
• Valid driver’s license with the ability to operate a variety of vehicle types; insurable.
• Well‑groomed and neat appearance.

Working Conditions

The Service Porter performs physically demanding work throughout the shift, standing six to eight or more hours per day and lifting equipment weighing from 10 to 75 lb. The role may involve exposure to dust, exhaust fumes, and various hazardous and non‑hazardous materials. Driving of vehicles is required, and evening, holiday, and weekend work hours may be necessary.