Service Porter

About the role

Lithia Toyota of Redding is seeking a dependable, energetic, and customer-focused Service Porter to join their Service Department. This is an excellent opportunity for someone who enjoys working around vehicles, thrives in a fast-paced environment, and takes pride in delivering exceptional customer service.

Responsibilities

• Greet and welcome service customers in a genuinely friendly and courteous manner.
• Assist all customers promptly and professionally.
• Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
• Identify the service advisor with whom the customer has an appointment and notify that advisor.
• Drive vehicles from the service lane to their proper places in the service parking lot.
• Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the advisor.
• Maintain the parking lot in a neat and organized manner.
• Avoid the Service Receptionist with incoming telephone calls when necessary, answering in a professional and prompt manner.
• Aid the Shuttle driver when needed.
• Perform various clerical tasks as assigned by service management.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.

Requirements

• Maintain a clean and organized work area.
• Have a valid local area driver’s license and immediately inform management of any changes in its status.

Qualifications

• High School graduate or equivalent, 18 years or older required.

Skills

• Strong attention to detail.
• Sense of urgency.
• Excellent communication.
• Basic computer skills.

Benefits

• Competitive pay.
• Best In Class Industry Benefits.
• Medical, Dental and Vision Plans.
• Paid Holidays & PTO.
• Short and Long-Term Disability.
• Paid Life Insurance.
• 401(k) Retirement Plan.
• Employee Stock Purchase Plan.
• Lithia Learning Center.
• Vehicle Purchase Discounts.
• Wellness Programs.

Pay

The expected pay range for this position is $16.90 to $17.40/Hourly. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.

Schedule

This position is Full-Time.