Service Plumber

Townsend Energy, a family‑owned company founded in 1931, serves residential and light‑commercial heating, cooling, and energy needs in the Danvers and Newburyport, MA area. The company emphasizes exceptional customer service, long‑term career growth, cross‑training in multiple trades, and ongoing education and licensing programs.

Location

Danvers and Newburyport, MA

Pay

$42.00 to $60.00 per hour, based on experience

Schedule

Monday through Friday, 7:30 am – 4:00 pm

Benefits & Perks

• Cross‑training opportunities in gas, oil, propane, and HVAC systems
• Ongoing education and licensing programs
• Year‑round manufacturer and equipment training for brands including Bosch, Ecobee, Fujitsu, Buderus, and Carrier
• Take‑home company vehicle and gas card
• Company‑provided uniforms, phone, and tablet for daily work use
• Medical insurance with company contribution (individual & family), plus FSA and HSA options
• Vision and dental insurance
• Basic life and AD&D insurance
• Long‑term disability coverage
• 401(k) with company match
• Profit‑sharing plan
• Employee Assistance Program
• 80 hours of vacation (accrued)
• 40 hours of sick leave (accrued)
• 9 paid holidays, including floating holidays
• Other supplemental insurance options available

Responsibilities

• Provide residential plumbing service, repair, and installation for homeowners
• Troubleshoot, diagnose, and repair a wide variety of plumbing fixtures and systems
• Assemble, install, and repair pipes and fixtures for heating, water, and drainage systems in accordance with plumbing codes and specifications
• Repair and install fittings, valves, appliances, and fixtures including water heaters, dishwashers, sinks, and toilets
• Utilize soldering, brazing, and welding equipment as needed to complete plumbing repairs and installations
• Communicate repair recommendations and upgrade options clearly and professionally with customers
• Perform minor to major re‑pipe projects with attention to quality workmanship and efficiency

Qualifications

• 5+ years of residential plumbing service and installation experience
• Massachusetts Journeyman Plumber License required, or eligibility to obtain licensing
• Experience with boilers and hydronic heating systems preferred
• Strong verbal communication and interpersonal skills
• Knowledge of HVAC equipment preferred
• Ability to safely lift and carry up to 50 lb
• Valid driver’s license with an insurable driving record
• High school diploma or equivalent
• Successful completion of a background check and drug test upon conditional offer