Service Planning Manager

About the role

Target start date: as soon as possible, preferably before August

Key Responsibilities

• Analyze fixed-route and related transit service data, including ridership, productivity, schedules, fleet needs, staffing levels, and service performance.
• Develop recommendations for route, schedule, service, policy, and operational improvements.
• Contribute to short- and long-range service plans, including growth forecasts and fleet and driver projections.
• Cook up with municipalities and regional partners regarding zoning, land use, transportation planning, and future development.
• Prepare daily, weekly, monthly, annual, and custom ridership and productivity reports.
• Use GIS, transit planning software, scheduling tools, Excel, and database information to evaluate and plan services.
• Support public meetings and stakeholder discussions related to planning proposals and service changes.
• Manage service-related projects, committees, stop improvement recommendations, and ITS data analysis as needed.

Ideal Candidate

• Strong background in transportation planning, with a preference for fixed-route planning experience.
• Understanding of transit operations, service planning, route structure, fleet maintenance considerations, and staffing impacts.
• Experience identifying efficiencies through data analysis, forecasting, reporting, and service evaluation.
• Ability to lead a team and work with a Transportation Planner and Transportation Coordinator, including baseline data entry and reporting functions.
• Ability to collaborate with municipalities, public agencies, community stakeholders, and internal operations teams.
• Knowledge of ADA, Title VI, and applicable federal transportation regulations is helpful.

Education and Experience

How to Apply

Equal Opportunity Statement

Posted: 2026-07-07

To apply for this job please visit www.govhrusa.com.