Service Planner I

Essential Functions

• Develops maps, analyses and presentation documentation using GIS, Excel and other computer-based tools
• Develops population projections, maps and financial forecasts for SORTA’s plans and analyzes environmental and societal impacts
• Prepares background or summary reports, documenting project decisions and progress
• Affords assistance with the preparation of transit strategies for inclusion in community and regional plans and programs, and conducts analysis and tasks to support corridor, service and regional planning
• Conducts research and technical analysis, field investigation, documentation and technical analysis
• Provides coordination and outreach for SORTA’s Short-Range, Long-Range and Transit Development Plans
• Prepares reports for presentation to City/County and other elected officials and public groups
• Affords assistance with monitoring, analyzing, and reporting on transit system performance including on-time performance, ridership, miles, and hours
• Affords assistance with monitoring, analyzing, and reporting on regional developments pertaining to population, employment, retail, housing, medical and commercial-industrial activities impacting mass transportation
• Affords assistance in analysis, development, and implementation of Bus Rapid Transit (BRT) services
• Affords assistance with developing forecasting and budget models for transit related services including passengers, fares, miles and hours
• Affords assistance in conducting public input meetings, public hearings and other forums
• Affords assistance as assigned in special studies and projects
• Affords assistance with monitoring, analyzing, and maintaining SORTA’s Automated Passenger Counting (APC) reporting systems

Competency Statements

• Communications - Excellent verbal, writing and non-verbal skills. Persuasive, consensus builder
• Customer Focus - Excellent problem-solving skills and a desire to exceed customer expectations
• Employee Development - Competent in assessing employee skills: coaches, delegates, and supports employee development. Provides constructive feedback
• Leadership - Energetic, innovative self-starter, committed to continuous improvement and creative problem-solving
• Professional Integrity - Exhibits and values commitment, leadership, accountability, diversity, honesty, fiscal responsibility, and the ability to maximize resources
• Proficiency - Able to multi-task, plan and measure results, create and analyze data, excellentcomputer skills, accuracy and attention to detail, excellent project management skills

Education

• Bachelor's Degree (in Urban Planning, Geography or related field)

Experience

• 6 – 12 months of experience in transportation, transit planning or analysis

Skills & Abilities

• Computer Skills - Advanced working knowledge of word processing, Excel and ArcGIS. Some working knowledge of database systems and presentations.

Other Requirements

• None

Work Environment

Office atmosphere.

Equal Employment Opportunity Statement

Metro is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.