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Jobs · OTHR · Michigan

Service Pick Up & Delivery Concierge

Serra Ford Farmington Hills · Farmington Hills, MI · 2 wk ago
OTHRFull-time

Responsibilities

  • Contributes to customer satisfaction by providing prompt, efficient, and quality service
  • Pays attention to “small details” before delivering a car to a customer
  • Cleans vehicle before delivery to customer
  • Anticipates customers’ needs
  • Cleans, moves, and maintains appearance of service vehicles
  • Assists Service Department managers, Advisors, and Technicians with other tasks

Requirements

  • Strong customer service skills with a focus on guest satisfaction
  • Ability to communicate clearly and effectively in both verbal and written forms
  • Experience In a Dealership Environment Preferred But Not Required
  • Valid driver’s license with a clean driving record
  • Ability to operate both automatic and manual transmission vehicles
  • Positive attitude, strong work ethic, and willingness to learn
  • Ability to work with a team, as well as different departments within the facility

About the Company

Serra Ford Farmington Hills is part of Serra Automotive, one of the nation’s leading privately-held automotive retail groups. Founded in 1973 with a customer-first philosophy, Serra Automotive has grown into a network operating in 8 states with more than 60 dealerships, representing 27 automotive brands and employing over 3,600 people nationwide. The group’s commitment to quality service, integrity, and career growth makes Serra a trusted name in automotive sales and service.

Benefits

  • Opportunities for career growth and development
  • Medical, Dental, Vision, 401K, And Other Benefits Offered
  • Supportive team environment
  • Paid Time Off
  • Family owned and operated
  • Employee discounts on services and vehicles

Pay

Compensation is competitive and based on experience; pay will be communicated at the time of offer.

Schedule

We comply with all workplace safety regulations and provide reasonable accommodations to qualified individuals with disabilities.

Qualifications

Employees must provide proof of eligibility to work in the U.S.

Skills

None specified

Benefits

  • Medical
  • Dental
  • Vision
  • 401K
  • Other Benefits Offered

Benefits

  • Family owned and operated
  • Employee discounts on services and vehicles

Pay

Competitive and based on experience; pay will be communicated at the time of offer.

Schedule

At-will employment

Qualifications

Proof of eligibility to work in the U.S. required

Skills

N/A

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