Service Now - Platform Engineer

About the Company

Cargill provides food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. As a key player in the supply chain, we partner with farmers and customers to source, make, and deliver essential products. With 155,000 team members, we innovate to help businesses grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we remain committed to our values: putting people first, reaching higher, and doing the right thing for today and future generations.

About the Role

The Professional, Platform Engineering role maintains and partners to design and develop digital technology infrastructure supporting IT applications and services. With limited supervision, you will collaborate with cross-functional teams to implement new software features, meet user needs, and achieve business goals. The role involves upgrading existing platforms to improve performance and functionality, writing clean and scalable code, and troubleshooting moderately complex issues. You will also participate in code reviews to maintain high code quality and share knowledge with the platform engineering team.

Responsibilities

• Partner to design and develop high-quality software solutions by writing clean, maintainable, and efficient code.
• Apply internal software deployment platforms, CI/CD pipelines, and twelve-factor development methodologies to automate deployment processes, ensuring smooth and reliable releases.
• Collaborate with cross-functional teams, including product managers, designers, and engineers, to gather moderately complex requirements and deliver solutions that meet business needs.
• Write and maintain moderately complex unit and integration tests, and perform debugging to uphold software quality and performance, using test-driven development as needed.
• Identify and suggest improvements for software development and deployment processes, implementing approved standards to enhance efficiency and reliability.
• Draft and maintain comprehensive documentation for moderately complex software applications, deployment processes, and system configurations.
• Provide technical support and troubleshooting for moderately complex issues with deployed applications to minimize downtime and ensure fast resolution.

Requirements

• Minimum of 2 years of relevant work experience (typically reflects 3 or more years of experience).
• Minimum of 1 year of experience configuring or developing ServiceNow.

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA) certification and/or ServiceNow Certified Application Developer (CAD) certification, or willingness to obtain ServiceNow certification.

Additional Information

This position is hybrid and requires onsite presence at our Midtown Atlanta Technology Hub. The business will not sponsor applicants for work visas.