Service Manager - Seattle Northwest Yachts, Anacortes, WA

Location: 2417 T Ave, Anacortes, WA 98221

Application window: June 18 – July 18, 2026

About the role

The Service Manager oversees the daily operations, performance, and growth of Seattle Yachts’ Service and Fleet Service divisions. This key leadership position leads service advisors, technicians, yard coordination, and fleet support operations to ensure exceptional customer experiences, efficient workflow management, and high-quality service delivery.

Responsibilities

• Lead and develop service advisors, technicians, yard coordination, and fleet support teams.
• Manage daily workflow to ensure efficient and high-quality service delivery.
• Oversee customer communication to deliver a premium experience aligned with the Seattle Yachts brand.
• Drive operational performance and growth of the Service and Fleet Service divisions.

Requirements

• Strong operational management and team leadership skills.
• Excellent customer communication abilities.
• In-depth marine industry knowledge.
• Organized, solutions-oriented, and able to remain calm under pressure.
• Commitment to delivering exceptional customer experiences.