Service Manager - Pittsburgh

About the role

For over 40 years, Hoist & Crane Service Group has been a leader in the crane service industry. Safety is the top priority and the company’s programs were honored in 2014, 2015, and 2016 by the National Safety Council. The culture operates within five Marks of Safety: Integrity, Respect, Effectiveness, and Legacy. The organization is seeking an experienced industrial technician with supervisory experience to serve as a Service Manager.

Responsibilities

• Manage field operations and profitability.
• Collaborate with planners on scheduling, job‑cost maintenance, procurement, and accounting functions.
• Determine financial impacts of field operations on branch performance and work with the Branch Manager on safety, human resources, and recruiting duties.
• Assist field operations with technical troubleshooting, tooling requirements, and parts availability as needed.

Requirements

• Pass drug, alcohol, background, and motor‑vehicle checks (including pre‑employment and random/annual testing).
• 5+ years of field or industrial experience; supervisory or management experience preferred.
• Strong written and verbal communication skills.
• Proficiency with computers.
• Exceptional customer‑service skills.
• Proven knowledge of mechanical and electrical systems.
• Strong organizational abilities.
• Ability to work independently and as part of a team.
• Physical ability to lift 50 pounds and sit or stand for long periods.

Benefits

• Competitive wages.
• Medical, dental, and vision coverage.
• Long‑ and short‑term disability.
• 401(k) retirement plan.

Join our exciting Hoist & Crane Service Group team.