Service Manager - New (Legacy Ridge)

About the Role

At LSA Management, we're more than property managers-we're community builders. As the property management arm of Laurel Street, we specialize in affordable housing, mixed-income communities, and workforce housing across the Southeast. With 4,000 units under management and an ambitious goal to reach 10,000 by 2030, we're growing fast-and we want passionate professionals to grow with us.

As a Service Manager, you'll join the maintenance team and ensure our communities meet the highest standards of safety, functionality, and appearance. This role is perfect for a hands-on person who thrives in a fast-paced environment and takes pride in delivering exceptional service.

Responsibilities

• Maintenance Leadership: Ensure timely and accurate completion of service requests, assist in the make-ready process for vacant units, including inspections, scheduling vendors, and quality checks, and maintain inventory control and ensure proper use of tools, equipment, and supplies
• Preventive Maintenance & Safety: Complete preventive maintenance service requirements, ensure compliance with OSHA standards, company safety policies, and risk management procedures, and maintain property inspections to identify and resolve safety concerns
• Grounds & Common Areas: Maintain cleanliness and curb appeal of grounds, amenities, and common areas, and perform general upkeep tasks such as pressure washing, painting, and trash removal

Requirements

• Experience in property maintenance or similar role
• Technical skills in HVAC, plumbing, electrical, and appliance repair
• EPA certifications (Type I & II or Universal) & CPO required
• Valid driver's license and reliable transportation
• Ability to work flexible hours, including evenings, weekends, and on-call rotations
• Physical ability to lift up to 50 lbs with assistance and work in all weather conditions

Benefits

• 401(k) with company match
• Health, dental, and vision insurance
• Flexible spending accounts
• Life insurance
• Paid time off

Schedule

Full-time; flexible hours with on-call responsibilities