Service Manager (Levels I, II, III)

About the role

Mobile Air & Power Rentals provides innovative cooling, heating, dehumidification, and power solutions nationwide. We rent portable air conditioners, chillers, heaters, and generators, helping clients save time and money while enhancing operations and events. We are immediately hiring Service Managers at all levels to join our dynamic team.

Responsibilities

• Ensure timely and high-quality service for customer orders.
• Oversee equipment installation, including gas connections and ductwork.
• Adhere to safety protocols and use appropriate safety gear.
• Conduct equipment start-ups, repairs, and maintenance of HV& systems.
• Manage logistics for equipment pick-up, reconditioning, and storage.
• Lead the service team, fostering a positive work environment and conducting performance evaluations.
• Implement and monitor service processes to improve customer experiences.
• Ensure safety practices and inventory management align with company standards.
• Train technicians on maintenance and installation of equipment.
• Collect and respond to customer feedback to achieve operational goals.
• Perform additional duties as assigned.

Qualifications

• 2–5 years of experience in the HVAC rental industry, preferably in management.
• Preferred: Associate’s degree, 2-year HVAC certificate, or Universal Refrigeration Certificate.
• 1–3 years of supervisory experience.
• Proficiency in Microsoft Office and experience with MRP or rental software.
• Strong organizational skills and independent work capability.
• Detail-oriented with excellent communication abilities.
• Ability to lift/move up to 50 lbs safely.
• Valid driver’s license and meets DOT and MVR requirements.
• Customer service oriented with a mechanical aptitude and eagerness to learn.

Benefits

• Full-time positions with overtime and weekend opportunities.
• Competitive hourly pay with quarterly bonus opportunities.
• Health, vision, and dental insurance.
• Life insurance.
• 401k with company match.
• Paid time off (vacation, sick days, holidays).
• Career development and advancement potential.
• Employee discount programs.

Schedule

This position may require a rotating on-call schedule and availability for evenings, weekends, and holidays during peak seasons. Travel may also be necessary. Overtime and double-time pay rates apply for applicable hours worked.