Service Manager
Xylem · Lowell, MA · 2 mo ago
OTHRFull-time
CORE RESPONSIBILITIES
- Create and maintain a safe working environment and culture within the organization.
- Takes care of company property.
- Defines and drives (proactive) customer management, employee management, safety management, interpersonal relationship, and leadership skills.
- Demonstrates high impact culture through innovation, accountability, and empowerment.
- Agile in responding quickly to customer issues.
- Operational and strategic management.
- Autonomy to make decisions that impact divisional and cross-functional / commercial span of control.
- Ensures cost/revenue support the financial goals of the P&L.
- Provides proactive direction to commercial teams to ensure service center objectives are achieved.
- May provide direct supervisor to sales and other commercial colleagues.
- Strives to demonstrate leadership behaviors across organizational boundaries of candid communication, collaboration, developing people, embracing DEI and innovation.
Qualifications
Working experience with electrical and mechanical equipment.
Benefits
We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.
Pay
The starting salary is based on factors such as skills, experience, location, and market conditions.
Schedule
Some travel required
Skills
Requires strong leadership, problem-solving, and customer service skills.
Benefits
Includes flexible time off, health, dental, vision, investment savings plan, and additional miscellaneous benefits.