Service Manager
United Rentals · Seekonk, MA · 3 mo ago
Management$79k–$114k/yrFull-time
About the role
Great company. Great people. Great opportunities.
Responsibilities
- Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
- Staff location adequately based on skills and workload
- Responsible for R&M, P&L and associated costs/budget
- Lead, plan, measure and continuous improvement of all service and maintenance performance metrics
- Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control
- Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching
- Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
- Other duties assigned as needed
Requirements
- High School diploma required; trade-school degree a plus; bachelor’s degree preferred
- Valid driver's license with acceptable driving record
- Extensive Equipment Fleet Maintenance and leadership experience
- 5 years’ service and maintenance experience and a minimum of 3 years supervisory experience
- Strong motivational and leadership skills
- Excellent customer service skills
- Strong knowledge of maintenance accounting and P&L
- Basic computer skills (Excel)
Benefits
- Paid Parental Leave
- Employee Discount Program
- Career Development & Promotional Opportunities
- Additional Vacation Buy Up Program (US Only)
- Paid Sick Leave
- An inclusive and welcoming culture
Pay
$79,055.00 - $113,835.00
Schedule
N/A