Service Manager

About the role

Our property management company is looking for a Service Manager (SM) for our beautiful property, Forest Cove in a community located in Mt. Prospect, IL.

Responsibilities

• Work closely with the Community Manager to maximize retention and achieve the property's financial goals.
• Oversee and monitor the timely completion of resident and common area service requests.
• Oversee the planning and execution of unit turns.
• Provide on-going training to subordinates.
• Assist with scheduling of contractors and vendors and oversee the work performed.
• Provide recommendations for capital and renovation/project expenditures.
• Perform tasks and repairs related to preventative maintenance, painting, plastering, basic plumbing, electrical, HVAC and carpentry.
• Walk the entire property on a daily basis, ensuring completion of janitorial tasks including general common area housekeeping, garbage removal and basic grounds upkeep.
• Observe and enforce workplace safety policies and procedures.
• Manage regularly scheduled life safety inspections and tracking of reports.
• Perform any other tasks as directed by the Community Manager.

Qualifications

• At least 3 years of maintenance experience in a fast-paced residential community.
• Must possess at least 3 years of supervisory experience with a proven track record of successful team management.
• Advance knowledge of multifamily housing mechanical systems.
• Excellent written and verbal communication skills.
• A proactive approach, superior organizational skills, and attention to detail.
• The ability to provide ongoing training and support to the service team.
• A valid driver's license and Insurance.
• Authorization to work in the US.

Skills

• Proven leadership ability.
• Willingness to foster a collaborative and positive work environment.

Benefits

• Competitive Compensation
• Commission for Renewals
• Travel Pay for Emergency Calls
• Quarterly Bonus Eligibility
• 13 Paid Holidays
• 12 Paid Vacation and 6 PTO days
• Two (2) paid volunteer days to support your favorite charitable organization
• Two (2) additional paid days off for your birthday and work anniversary
• Medical, Dental and Vision Insurance
• Flexible Spending Account
• Short Term Disability, Critical Illness and Accident Insurance
• Wellness Program Credit
• Employer Paid Life Insurance
• Employer Paid Long Term Disability
• Employee Assistance Program
• Continued Training and Professional Development
• Fun Teambuilding Outings
• 401(K) with generous company match

Pay

Pay: $33.00/hr - $35.00/hr commensurate with experience

Schedule

N/A