Service Manager

About the role

For more than 85 years, Terminix has built a reputation as one of the nation’s leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries.

Responsibilities

• Maintaining branch scheduling and ensuring pest tech routes are successfully completed
• Ensuring regulatory compliance and safety standards are met or exceeded
• Responding to customer concerns, including resolving cancellation requests
• Inspecting and evaluating the performance of Pest Technicians
• Monitoring and maintaining inventory levels of pest control products
• Facilitating continual training of local sales and service teams

Requirements

• An associate’s degree (a four-year degree is highly desirable)
• Must possess a valid driver's license from state of residence
• One to two years of related experience is very helpful, but not required
• Willingness to relocate is highly desirable
• Ability to effectively lead and motivate others
• Strong communications skills – impersonal, written, presenting
• Good at problem-solving and coming up with practical solutions
• Able to build rapport easily and establish trust with customers and employees
• Detailed oriented and understand the importance of safety
• Good aptitude for basic/intermediate math – necessary for doing calculations related to sales and service

Qualifications

• Comfortable working outside and in confined spaces like crawl spaces and attics when necessary

Skills

• Leadership
• Communication
• Safety awareness
• Problem-solving
• Rapport-building
• Mathematics

Benefits

In addition to being part of an iconic brand with a rich 85-year history, here are some other highlights of what you would receive as a member of the Terminix Team:

• Comprehensive training and licensure, all paid by the company
• Company vehicle, gas card, cell phone, and laptop
• Highly competitive compensation
• Opportunities for advancement and career growth
• Medical, dental and vision coverage + discounts on Terminix brands
• Short/long-term Disability and Life Insurance
• Paid time off

Pay

Details regarding pay are not specified in the job posting.

Schedule

Details regarding schedule are not specified in the job posting.