Service Manager

About the role

This position is responsible for ensuring high-level customer satisfaction and company profitability through customer consultation, technician leadership, service sales, and coordination.

Requirements

• Associate degree in Mechanical Engineering, Electronics, or Electrical Engineering required; Bachelor’s degree preferred
• At least 5 years’ experience working with mechanical and/or control systems
• At least 3 years’ supervisory experience
• Advanced knowledge of the construction or HVAC industry, control theory, automatic temperature controls, building automation systems, and other building sub-systems
• Demonstrated experience in the integration of low-voltage building sub-systems using various industry protocols (e.g., LON, BacNet) preferred
• Advanced computer skills and proficiency in MS Office Suite
• Ability to adapt and be flexible in a changing environment
• Strong communication and customer service skills
• Ability to multi-task, work under pressure, and meet deadlines
• Must be able to handle a large volume of work in a fast-paced, time-sensitive environment

Pay

The expected pay range for this position is $102,308–$136,410 annually, depending on experience, qualifications, and geographic location.

Benefits

• Market-leading medical benefits
• Comprehensive medical, dental, and vision coverage
• Generous employer HSA contributions
• Paid time off
• 401(k) with employer match
• Wellness programs
• Career development opportunities

Join a fast-growing, customer-focused organization where skills and dedication are valued and rewarded with competitive pay and a positive work environment.