Service Manager
Orkin · Odenton, MD · 2 days ago
On-siteOTHR$65k–$75k/yrFull-time
Responsibilities
- Lead an entire service operation upon completion of paid training
- Motivate the service team to consistently provide the world’s best service, prioritizing safety
- Conduct yourself with the utmost professionalism and integrity with customers and coworkers
- Aid with recruiting top talent on the service team
- Train and develop Orkin Pros through hands-on management
- Lead training meetings
- Oversee our Orkin Pro Ride-A-Long program
- Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time
- Champion innovation by supporting the team in adopting new products, services and technology
- Monitor scheduling, routing and inventory to drive efficiencies and productivity
Qualifications
- Sales experience preferred
- High School Diploma or equivalent required
- Valid driver’s license required
- Ability to obtain the appropriate pesticide license/certification if required (company paid)
- Ability to work in the field independently and interact with our great clients