Service Manager at Gill Chrysler Dodge Jeep Ram GMC

About the role

Gill Chrysler Dodge Jeep Ram GMC is seeking an experienced and motivated Service Manager to lead our service department. This is an exciting opportunity for a proven automotive leader who is passionate about customer satisfaction, team development, and operational excellence.

Drive Performance. Lead a Winning Team.

Compensation

$7,000 to $15,000+ per month. Performance-based compensation with earnings determined by departmental results, leadership effectiveness, customer satisfaction, and profitability.

Responsibilities

• Manage daily operations of a high-volume service department
• Lead, coach, and develop service advisors, technicians, and support staff
• Monitor workflow, productivity, and repair quality
• Ensure exceptional customer service and retention
• Achieve departmental sales, gross profit, and CSI goals
• Maintain compliance with manufacturer and dealership standards
• Handle customer concerns professionally and effectively
• Collaborate with parts and sales departments to maximize dealership performance

Qualifications

• Previous automotive service management experience preferred
• Strong leadership and team-building skills
• Excellent communication and customer service abilities
• Knowledge of dealership service operations and repair processes
• Ability to analyze reports and drive performance improvements
• Valid driver's license and clean driving record

Benefits

• Competitive performance-based compensation
• Medical, dental, and vision benefits
• Paid time off
• Career growth opportunities
• Supportive and professional work environment