Service Manager

Responsibilities

• Lead talent recruitment, training, and development in partnership with the Area Sales Manager to maintain staffing levels, achieve sales goals, and complete coaching, performance documentation, and field training programs.
• Manage area contribution EBITDA performance by developing, monitoring, and adjusting budgets to meet or exceed U.S. Sales and Service profitability objectives.
• Drive market share growth through annual marketing plans, clear communication, and coordinated staff efforts, with a focus on building and maintaining income from large herds across the area and U.S. market.
• Execute sales and marketing strategies to meet or exceed budgeted unit, dollar, and service sales goals for GENEX dairy, beef, GenChoice™ semen, and services.
• Develop and implement resale product sales plans, including marketing strategies, execution procedures, and product education and sales training for current and new offerings.
• Promote and enforce workplace safety and animal welfare standards by partnering with HR and Safety leadership, delivering education, enforcing safe work practices, maintaining equipment, and reporting and investigating incidents.

Requirements

• Must be able to artificially inseminate (A.I.) cows.
• Will need to lift up to 50 pounds on an occasional basis to transport semen tanks or resale products.
• Strong dairy background with experience working with large herds and experience in heat detection on large farms.
• Degree in Agriculture or equivalent experience is preferred.
• Aggressive sales and service person who is self-motivated with the ability to work independently and as part of a team.
• Willingness to learn and develop both personally and professionally.
• Computer skills are required; and ability to work with herd management software is a plus.

About the Role

GENEX Cooperative is seeking a Service Manager to lead and direct the cattle breeding product and service marketing programs in the area, ensuring alignment with the cooperative mission and strategic plan. The candidate will oversee the development of personnel to gain valuable experience and support GENEX's mission to enhance technical skills and product knowledge in the AI industry.

Qualifications

This position covers parts of New York, focusing on the Western, Central, and Northern territories. The ideal candidate must have a strong work ethic, high attention to detail, and a commitment to GENEX's mission. They should also possess excellent communication and people skills, be self-motivated, and willing to continuously develop both personally and professionally.

Skills

The successful candidate will demonstrate strong leadership, strategic planning, and interpersonal skills. They should also be proficient in computer applications, particularly those used in herd management.

Benefits

GENEX offers competitive benefits that include health insurance, retirement plans, and opportunities for professional growth and development.

Pay

The salary range for this position is $60,000 - $80,000 annually, depending on experience and qualifications.

Schedule

The Service Manager will work a standard Monday through Friday schedule, with occasional travel to different areas of New York.