Service Manager
At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.
About the role
We’re hiring a Service Manager at our rental facility in Okmulgee, OK, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. This position will be responsible for leading a team of Heavy Equipment Maintenance Technicians (Mechanics).
Responsibilities
- Use our tech to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues faster by pulling data from hundreds of makes and models
- Determine the root cause and corrective action for each issue quickly, enabling you to work smarter, not harder
- Coordinate and supervise quality performance of our equipment mechanics and service personnel
- Schedule repairs for customer and company owned rental equipment
- Maintain and nurture existing customer relationships to ensure 100% satisfaction with the level of service and support from EquipmentShare
- Keep customers up-to-date about new or additional ways EquipmentShare can help improve their business
- Promptly respond to and resolve customer inquiries, requests, complaints, or other communications
- Provide employee training and development and maintain a safe work environment
- Other duties as assigned
Why EquipmentShare?
Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. Our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.
We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.
Benefits
- Monthly Family Dinner Night — We treat you and your family to dinner every month (*restrictions apply)
- Competitive compensation: Base salary plus Company Profit Sharing Plan
- Company provided truck
- Full medical, dental, and vision coverage for full-time employees
- 401(k) and company match
- Generous PTO + paid holidays
- Gym membership stipend + wellness programs (earn PTO and prizes!)
- Annual tool and boot reimbursements for those in applicable jobs
- Company events, food truck nights, and monthly team dinners
- 16 hours of paid volunteer time per year
- Career advancement, leadership training, and professional development opportunities
- Access to industry leading diagnostic tools
Schedule
Monday to Friday, 7:00 AM to 5:00 PM
Requirements
We’re looking for people who:
- See challenges as opportunities
- Embrace change and continuous improvement
- Bring energy, effort, and optimism every day
Skills
- Industry knowledge (rental industry or related construction field), innovative and dependable
- Strong interpersonal and problem-solving skills
- Adaptable to the fast pace of a growing company
- Ability to quickly educate themselves about and stay up-to-date on the latest EquipmentShare products and services
- Competitive, but thrive in a team-oriented environment
- Superior customer service, teamwork, and verbal/written communication skills
Qualifications
- High School diploma (Trade school certificate preferred)
- Experience in field service, maintenance, and repair preferred
- Experience leading maintenance teams
- Valid driver's license with acceptable driving record (must be at least 21 years old to operate company vehicle)
Physical Requirements
- Must be able to move, stand, stoop, and bend freely
- Must be able to lift up to 50 pounds at times
This is a safety-sensitive position and any offer of employment will be contingent on passing a 10-panel drug screen.