Service Manager

ERVICE MANAGER | CARLOCK TOYOTA OF COLUMBUS $225,000 – $300,000LOOKING FOR AN ELITE SERVICE DIRECTOR. Are you an elite Service Director looking for elite compensation? If you're a proven winner who's ready to be rewarded for your performance and leadership, let's talk. Most service manager postings promise "a great opportunity." We're offering something better: real money, real authority, and a family name that's been on the sign since 1967.Carlock Automotive Group is family-owned and now in its third generation, with dealerships across Tennessee, Mississippi, Alabama, Louisiana, and Indiana. We're not a faceless consolidator that'll flip the store next quarter. Decisions get made by people who know your name, and when you win, the family that owns this group sees it. Read our story at carlockcars.com. The Role You'll own the service department at Carlock Toyota of Columbus. Fixed ops is the backbone of this store, and we want a leader who treats it that way: someone who drives absorption, builds a team techs actually want to work for, and turns first-time customers into lifelong Toyota owners. What You'll Do Run the department like it's your own business: P&L, gross, labor rates, effective labor rate, hours per RORecruit, develop, and keep top technicians and advisors in a market where talent is everythingOwn the customer experience from the drive to the cashier, and protect CSI like your paycheck depends on it (it does)Partner with sales and parts to grow retention, maximize warranty and customer-pay, and keep the shop fullBuild processes that scale, because this group grows, and we promote from within What You Bring Proven fixed ops leadership with numbers to back it upToyota experience strongly preferredA track record of building teams, not burning them outCommand of DMS reporting and the discipline to manage by the numbersThe drive to be the best service operation in the region, not just in Columbus Why Carlock $225K–$300K compensation for a top performerFamily-owned, multigenerational stability with no private equity playbookA five-state group with room to grow into bigger rolesLeadership that's accessible, decisive, and invested in your successBenefits: health, 401(k), demo, PTO, relocation assistance