Service Manager

About the role

Bubba’s 33, part of the Texas Roadhouse brand family, is seeking a Service Manager to oversee all Front of House daily operations, manage Front of House employees, and ensure Legendary Food and Legendary Service is delivered to guests. This role thrives in a dynamic work environment with opportunities for advancement and a focus on community and guest experience.

Responsibilities

• Drive sales, steps of service, and guest satisfaction.
• Enforce compliance with employment policies and oversee restaurant cleanliness and guest safety.
• Provide or direct all Front of House training.
• Manage performance of Front of House employees, including evaluations, coaching, and discipline.
• Manage liquor orders and control liquor costs while enforcing applicable liquor laws and Responsible Alcohol Service guidelines.
• Assist in developing key employees, assistant managers, and hourly staff through daily performance feedback.
• Review applications, conduct interviews, and recommend hiring for Front of House employees.
• Direct employee work, including setting hours, creating weekly schedules, and assigning tasks before, during, and after restaurant hours.
• Create a fun, safe environment by following core values, implementing contests, theme nights, and staff incentives.
• Understand, manage, and practice safe food handling procedures.

Benefits

After 30 days of employment, eligible Restaurant Managers receive a comprehensive total rewards package, including:

• A choice of best-in-class medical plans.
• Dental and vision insurance.
• Paid vacation, parental, donor, bereavement, and 100% paid maternity leave.
• Adoption assistance.
• Short-term and long-term disability insurance.
• Life, accident, and critical illness insurance.
• Identity theft protection and employee assistance program.
• Business travel insurance.
• 401(k) retirement plan.
• Flexible spending accounts.
• Tuition reimbursement up to $5,250 per year.
• Monthly profit-sharing program.
• Quarterly restricted stock units program.
• Opportunities to support your community.
• Annual holiday bonus.