Service Manager

About the role

Bubba’s 33, part of the Texas Roadhouse brand family, is seeking a Service Manager to oversee all Front of House daily operations, manage Front of House employees, and ensure Legendary Food and Legendary Service is delivered to guests. This role is ideal for someone with a passion for people and providing a legendary guest experience.

Responsibilities

• Drive sales, steps of service, and guest satisfaction.
• Enforce compliance with all employment policies and oversee cleanliness and safety of the restaurant in conjunction with all management.
• Provide or direct all Front of House training.
• Manage performance of Front of House employees, including conducting performance evaluations, coaching, and discipline.
• Manage liquor orders and control liquor costs while enforcing applicable liquor laws and Responsible Alcohol Service guidelines.
• Assist with the development of key employees, assistant managers, and hourly employees through daily feedback during one-on-ones.
• Review applications, interview, and hire or recommend hiring of Front of House employees.
• Direct work for employees, including setting hours, creating weekly schedules, and assigning tasks before, during, and after open hours.
• Create a fun, safe environment by following core values and operational goals, implementing contests, theme nights, and staff incentives.
• Understand, manage, and practice safe food handling procedures.

Benefits

We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers who meet our benefit eligibility requirements. Benefits include:

• A choice of best-in-class medical plans.
• Dental and vision insurance.
• Paid vacation, parental, donor, bereavement, and 100% paid maternity leave.
• Adoption assistance.
• Short-term and long-term disability insurance.
• Life, accident, and critical illness insurance.
• Identity theft protection and employee assistance program.
• Business travel insurance.
• 401(k) retirement plan.
• Flexible spending accounts.
• Tuition reimbursements.
• Monthly profit-sharing program.
• Quarterly restricted stock units program.
• Opportunities to support your community.
• Annual holiday bonus.

We offer flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.