Service Manager
The largest equipment dealer in North America seeks a full-time Service Manager. This role supervises the service department, fosters positive customer and employee relations, and manages various aspects of the service operations.
Responsibilities
- Supervise the operation of the service department
- Foster a positive customer and employee relations atmosphere
- Review and analyze department data to meet sales and profit goals
- Process and review work orders, invoicing, and customer quotes
- Maintain accurate payroll entries and audits
- Purchase order acquisition and coordination
- Monitor work in progress and the condition of service vehicles and facility
- Incorporate Alta's Guiding Principles into daily activities
- Perform other duties as assigned
Qualifications
- 4-6 years of previous management experience preferred
- Strong working knowledge of electric and liquid propane units
- Good mechanical aptitude
- Excellent written and verbal communication skills
- Good customer relations and people skills
- Ability to successfully manage others
- Computer Skills - Microsoft Word, Excel, and Outlook
- Language Skills - Intermediate: Ability to read and interpret documents, write routine reports, and speak effectively
- Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables
- Mathematical Skills - Intermediate: Ability to calculate figures and amounts, apply concepts of basic algebra and geometry
Desired Skills
- Intermediate reading and writing skills
- Basic math skills
- Physical demands: Regularly stands, sits, uses hands, reaches, occasionally lifts up to 100 pounds
- Sensory functions: Talks/hears, stands, sits, uses hands, reaches, occasionally lifts up to 100 pounds
- Work environment: Occasionally works near moving mechanical parts, fumes or airborne particles, outdoor weather conditions, toxic or caustic chemicals, risk of electrical shock, wet or humid conditions (non-weather)
About Alta
Alta Equipment Group is dedicated to living by its Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect, and One Team. The company provides outstanding benefits, competitive wages, and a supportive culture. Alta is committed to diversity and equal opportunities, and is proud to be recognized as a Top Workplace USA.
What We Look For
- Cultural fit with the organization
- A great attitude embracing mutual respect
- A passion for excellence
- A high aptitude for the position
- A continual focus on investing in one’s profession through additional training and learning
Other Opportunities
To explore other openings at Alta Equipment Group, visit our careers page at altg.jobs.
Alta Equipment Group is an equal opportunity employer. For inquiries regarding equal employment opportunity, please contact recruiting@altg.com.