Service Manager
AKRS Equipment · Albion, NE · 1 mo ago
ManagementFull-time
Why You'll Love Working at AKRS Equipment:
- Industry-Leading Pay
- Outstanding Bonus Potential
- Company-Matched 401(k)
- Comprehensive Benefits Package
- Generous PTO Plus Extended Paid Holidays
- AKRS Fitness Fund
- Career Growth & Development Opportunities
- And Much More!
About the role:
We are looking for a Service Manager to join our team at our Albion location.
Responsibilities:
- Communicate, enforce, and monitor effective Service Department processes and standards to ensure internal and external customer satisfaction as well as department efficiency
- Facilitate a Customer Satisfaction Program to enhance and maintain customer relationships
- Hire, train and develop technicians
- Schedule and assign jobs and work areas to employees in the Service Department according to their skills and knowledge
- Grow Service Department and increase shop demand
- Review work orders for completeness and accuracy prior to customer billing
Requirements:
- 5+ years of experience with John Deere and competitive products
- Ability to professionally lead and motivate others; prior management experience preferred
- Strong interpersonal skills
- Strong written communication skills
- Ability to analyze and interpret financial reports
- Associates degree or equivalent experience required
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