Service & Maintenance Coordinator - Austin, Texas

Key Responsibilities

• Create, assign, and track service work orders for inspections, repairs, and maintenance.
• Schedule and coordinate service based on availability, location, and project priority.
• Communicate with customers regarding service requests, updates, follow-ups, and issue resolution.
• Maintain accurate records of service activities in the company’s CRM or field service software.
• Generate service reports, maintenance logs, and safety compliance documentation.
• Track warranty status and recurring maintenance contracts.
• Aid technicians with job details, directions, parts needs, and documentation.

Requirements

• 3 or more years of professional experience.
• High School Diploma/GED required; advanced education preferred.
• Excellent communication skills.
• Ability to prioritize projects and manage workload independently.
• Understanding of construction is a plus.
• A supportive team player with excellent interpersonal and communication skills.

Perks and Benefits

• Comprehensive medical, vision, and dental plans.
• Employer-paid life and disability insurance.
• 401(k) retirement plan with company match.
• Competitive PTO and robust holiday schedule.