Service Lot Porter

Responsibilities

• Greet and assist guests upon arrival, providing excellent customer service and assisting them with their needs
• Maintain the cleanliness of the parking area, showroom, service lane, and other public spaces
• Drive vehicles safely, including manual transmission cars, when necessary
• Assist with valet parking services as needed
• Support dealership operations by performing various tasks as assigned
• Communicate effectively with team members and management to ensure smooth operations

Requirements

• Strong customer service skills with a focus on guest satisfaction
• Ability to communicate clearly and effectively in both verbal and written forms
• Experience in a dealership environment preferred but not required
• Valid driver’s license with a clean driving record
• Ability to operate both automatic and manual transmission vehicles
• Positive attitude, strong work ethic, and willingness to learn
• Ability to work with a team, as well as different departments within the facility

About the Company

Serra Ford Farmington Hills is part of Serra Automotive, one of the nation’s leading privately-held automotive retail groups. Founded in 1973 with a customer-first philosophy, Serra Automotive has grown into a network operating in 8 states with more than 60 dealerships, representing 27 automotive brands and employing over 3,600 people nationwide. The group’s commitment to quality service, integrity, and career growth makes Serra a trusted name in automotive sales and service.

Benefits

• Opportunities for career growth and development
• Medical, Dental, Vision, 401K, and other benefits offered
• Supportive team environment
• Paid Time Off
• Employee discounts on services and vehicles