Service Lane Manager

About the role

The Service Lane Manager will be responsible for writing and overseeing the service processes for the service advisors. The position involves handling customer complaints and issues promptly and effectively. The ideal candidate must be hands-on and a good leader with experience as a service advisor.

Responsibilities

• Write and oversee service processes for service advisors
• Handle customer complaints and issues promptly and effectively
• Lead and motivate the service team

Requirements

• Experience as a service advisor
• Hands-on leadership skills

Qualifications

• Not specified

Skills

• Customer service skills
• Leadership skills
• Problem-solving skills

Benefits

• Not specified

Pay

• Not specified

Schedule

• Not specified