Service Lane Assistant

Key Responsibilities

• Greet arriving customers in the service lane with a professional and welcoming demeanor.
• Conduct initial vehicle inspections and check-ins with high attention to detail.
• Cook up vehicle movement within the service lane to ensure a seamless experience for both clients and technicians.
• Aid service advisors with documentation, scheduling, and client communications as needed.
• Maintain the cleanliness and organization of the service drive to reflect Audi’s luxury standards.

Qualifications

• 1–2 years of experience in a customer-facing role (Automotive experience preferred but not required).
• Strong interpersonal and verbal communication skills.
• A high standard of personal presentation and a commitment to providing a luxury-level guest experience.
• Proficiency with basic computer systems and a willingness to learn specialized dealership software.
• Ability to work a full-time schedule, including rotating weekends.
• Valid South Carolina Drivers License required

Benefits

• State-of-the-Art facility
• CAFE 125 Eligible Benefits - Health, Dental, Vision
• Employer Paid Life Insurance
• 401k
• Generous Paid Time Off (PTO) Accruals
• Paid Training
• Career Path