Service Inventory Specialist, Service Maintenance

Mesa Natural Gas Solutions LLC is a growth-oriented company manufacturing and providing superior, responsible, and reliable power solutions to industrial markets. We manufacture best-in-class power systems and deliver industry-leading service and customer support. We continue to be on the leading edge of generator technology by manufacturing sound-attenuated, temperature-controlled generator sets in the United States to operate in any climate, and utilizing advanced telemetry to provide real-time information to all customers. Mesa strives to create an environment where all employees feel safe, respected, valued, and have equal access to growth and development opportunities.

About the role

The Inventory Specialist oversees and manages the handling of equipment, materials, and inventory needs for the field shops of Mesa Natural Gas Solutions.

Responsibilities

• Oversee the inventory use and consumption of the assigned shop location.
• Ensure parts for technicians are on hand and technicians record correct part numbers on service orders.
• Follow up to verify correct part numbers are consumed on work orders through NAV.
• Help identify critical shortages in inventory to eliminate expedited shipping and assist with supply runs.
• Maintain close communication with shop technicians and other inventory specialists in the location.
• Conduct regular inventories, identify and solve stock problems with minimal guidance.
• Communicate effectively with the shop and chain of command to correct problems as they arise.
• Act as the main point of contact for all inventory-related issues, including damages and warranty processes.
• Record discrepancies and communicate with peers to resolve issues such as missing inventory, incorrect part consumption, warranty, damages, and critical shortages.
• Provide employees with accurate information on parts taken to shop technicians and what is outstanding to be consumed.
• Recognize problems and work through them while maintaining open communication with the procurement team at HQ.
• Maintain positive relationships with vendors, partners in the shop, and field personnel.
• Identify needs of shop technicians, run errands, keep work areas organized, and ensure correct part numbers are being consumed.
• Act as a support role for technicians and operations in the shop and at headquarters.
• Stock products in designated locations, maintaining a clean and organized workspace.
• Label all inventory item locations for easy accessibility to ensure correct parts are readily available.
• Organize shop, yard, and parts to provide easy access to required items for completing shop work.
• Communicate inventory discrepancies quickly and accurately with appropriate contacts in-house and at headquarters.
• Act as the main point of contact for all shop needs; no technician should access inventory without the specialist’s knowledge.
• Communicate inventory, accounting, and operations-related issues that may arise.
• Reduce paperwork-related mistakes on work orders by service technicians.
• Perform all duties as assigned.

Requirements

• High School diploma or equivalent (required).
• 1+ years of related experience (preferred).
• Proven experience as a forklift operator (preferred).
• Honorably discharged service veterans (required).
• Must possess and maintain a valid driver’s license and a driving record satisfactory to the company and its insurers.
• Must be able to be approved for and hold a company credit card.
• Attention to detail and familiarity with industrial equipment.
• Ability to follow direction and complete tasks in the appropriate order.
• Able to handle frequent interruptions and manage conflict effectively.
• Willingness to learn new processes and business functions to facilitate the mission.
• Ability to work as a team player.
• Adaptability to work in a fast-paced, ambiguous environment.
• Positive, energetic, self-starter attitude with excellent drive, ambition, and work ethic.
• Ability to communicate ideas effectively and maintain deadlines.
• Able to work independently with minimal supervision.
• Ability to work under stress in high-pressure situations.
• Willing to consent to and pass a background check and drug screening.
• Must be able to pass a WorkSTEPS physical.
• Possess a high level of professionalism and discretion.

Skills

• Computer proficiency.
• Phone communication skills.
• Microsoft Office proficiency.
• Forklift operation.

Physical Demands

• Sitting, standing, walking, or moving throughout the facility.
• Driving.
• Talking and seeing (specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus).
• Hearing.
• Use of hands to type, touch, handle, or feel.
• Bending, stooping, squatting, crouching, reaching, kneeling.
• Pushing and pulling.
• Frequently required to stand and reach with arms and hands.
• Occasionally required to walk, climb, or balance.
• Regularly lift and/or move up to 25 lbs.
• Occasionally lift and/or move up to 50 lbs.

Working Conditions

• Minimal safety hazards; general office working conditions.
• General maintenance shop working conditions.

Schedule

Monday–Friday, 8:00 AM – 5:00 PM.

Benefits

• Competitive base pay and a 401k plan.
• Paid time off for vacation, holidays, birth or adoption of a child, and bereavement.
• Health, Dental, and Vision insurance with 100% of employee and dependent premiums paid.
• Employee Assistance Programs.
• Life insurance, Short- and Long-term disability insurance, and Critical Health and Accident insurance.

Supervisory Responsibility

Work leadership of one or more employees (1 to 3 direct reports).