Service Inventory Planning Systems Analyst|Testing

About the role

The KLA Services team, based in Milpitas, CA, is seeking a skilled individual to manage the service planning system, ensuring efficient tool performance and productivity. This role requires a deep understanding of service inventory planning systems and strong analytical skills.

Responsibilities

• Manage service planning system data input, connectivity, monitoring, and governance
• Identify and document requirements for data feed and data management improvements, working with internal and external teams
• Evaluate the impact of configuration changes on downstream planning, execution, and reporting, and communicate impacts clearly to team members
• Develop data quality monitoring metrics, reports, dashboards, and define or develop analytical tools in Power BI and other data visualization technologies
• Translate business requirements into system logic, parameters, or configurations
• Develop and implement functional testing for configuration changes, new features, and improvements
• Validate planning outputs against business expectations and real-world results
• Seek opportunities to simplify configurations, standardize logic, and improve system usability and scalability
• Maintain clear documentation of system configuration, planning logic, assumptions, and data development
• Support knowledge transfer, training, and enablement for business users and partners
• Act as an authority for the service inventory planning system

Requirements

• Master’s degree in Computer Science, Information Systems, Engineering, or related field
• Experience with service inventory planning systems such as Prophet by Baxter Planning, PTC SPM, or equivalent
• Hands-on experience configuring or supporting forecasting, inventory optimization, or supply operations in a service environment
• Strong analytical skills with the ability to interpret large data sets
• Proficiency with Excel and analytical tools; experience with SQL, Power BI, Tableau, or similar tools is a plus
• Understanding of inventory planning concepts such as demand forecasting, inventory optimization, service levels, transactional automation, and reporting

Qualifications

• Doctorate (Academic) Degree and 0 years related work experience
• Master's Level Degree and related work experience of 3 years
• Bachelor's Level Degree and related work experience of 5 years

Skills

• Strong analytical skills with the ability to interpret large data sets
• Proficiency with Excel and analytical tools; experience with SQL, Power BI, Tableau, or similar tools is a plus
• Understanding of inventory planning concepts such as demand forecasting, inventory optimization, service levels, transactional automation, and reporting

Benefits

• Base Pay Range: $90,400.00 - $153,700.00 Annually
• Additional benefits include:
• Medical, dental, vision, life, and other voluntary benefits
• 401(K) including company matching
• Employee stock purchase program (ESPP)
• Student debt assistance
• Tuition reimbursement program
• Development and career growth opportunities and programs
• Financial planning benefits
• Wellness benefits including an employee assistance program (EAP)
• Paid time off and paid company holidays
• Family care and bonding leave