Service/Installation Technician

McCardel Culligan is an independently owned and operated Culligan dealer with over 85 years of experience in water treatment. We deliver clean, safe, and great-tasting water to homes and businesses while focusing on exceptional customer service.

About the role

As a Service & Installation Technician, you'll install, maintain, and repair residential and commercial water treatment systems, including water softeners, reverse osmosis systems, and filtration equipment. This hands-on role combines technical work with customer service, offering variety and the opportunity to solve problems while building lasting customer relationships.

Responsibilities

• Install, service, and repair Culligan water treatment equipment.
• Perform preventative maintenance and diagnose mechanical or operational issues.
• Conduct water quality testing and recommend appropriate treatment solutions.
• Educate customers on the operation, maintenance, and benefits of their water treatment systems.
• Complete service documentation accurately using company systems.
• Maintain a professional, courteous, and customer-focused attitude during every service call.
• Follow company safety standards and installation procedures.
• Communicate effectively with dispatch, office staff, and fellow team members.
• Maintain company vehicles, tools, and equipment in a clean and organized manner.

Requirements

• High school diploma or equivalent.
• Mechanical aptitude with strong troubleshooting and problem-solving skills.
• Experience in plumbing, HVAC, appliance repair, construction, maintenance, or a related mechanical field is preferred but not required (training provided for the right candidate).
• Excellent customer service and communication skills.
• Ability to lift and carry up to 50 pounds and perform physical work throughout the day.
• Valid driver’s license with a clean driving record.
• Dependable, organized, and self-motivated.
• Ability to work Monday through Friday, with occasional flexibility as needed.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance.
• Paid holidays and paid time off.
• 401(k) retirement plan with company match.
• Paid training and ongoing career development opportunities.
• Company-provided tools and equipment (if applicable).
• Employee discounts and free uniforms.

Pay

Competitive hourly pay based on experience, ranging from $19.00 to $21.00 per hour, with overtime opportunities.