Service Hub Front Desk Receptionist

Key Responsibilities

• Greet employees, clients, and visitors while providing a professional and welcoming front desk experience
• Direct visitors to the appropriate department or team member and notify employees when guests arrive
• Answer, screen, and route incoming phone calls to the appropriate individual or department
• Maintain a clean, organized, and welcoming reception area
• Receive, sort, and distribute incoming mail and deliveries
• Sign for, log, and notify recipients of incoming packages
• Prepare and coordinate outgoing shipments, including packaging, labeling, and scheduling carrier pickups
• Order, monitor, and maintain inventory of office supplies
• Prepare conference rooms and meeting spaces by ensuring seating, materials, technology, and room readiness
• Restock kitchen and common area supplies, including snacks and beverages
• Monitor shared office spaces throughout the day and address supply or organization needs
• Maintain accurate records related to deliveries, office supplies, and front desk activities
• Complete administrative tasks and office support projects as assigned

Requirements and Qualifications

• A high school diploma or equivalent required
• Additional education or administrative experience preferred
• Previous experience in a receptionist, front desk, office coordinator, administrative support, or customer service role preferred
• Strong verbal and written communication skills
• Excellent organizational skills with the ability to manage multiple priorities
• Proficiency with Microsoft Office, Google Workspace, or similar office productivity applications
• Friendly, professional, and customer-focused approach
• Reliable with the ability to work independently and maintain a high level of professionalism
• Ability to lift and carry packages and office supplies up to 30 pounds
• Ability to move throughout the office to prepare meeting spaces and support daily office operations