Service Greeter

Responsibilities

• Meet and greet service customers promptly in a professional and courteous manner.
• Aid the Service Advisors and provide administrative assistance as needed.
• Liaison between the service, sales and parts department.
• Manage all required paperwork and records and prepare documentation (forms, reports, etc.) when needed.
• Continuously learn about product updates, features, accessories, inventory and their benefits to the customer.
• Ensure customer satisfaction and strive to guarantee satisfaction to our customers.
• Establish personal goals that align with the dealership’s standards of productivity and devise strategies to meet those goals.
• Attend service meetings and training sessions as required.
• Follow all company policies and procedures.
• Perform other duties as assigned.

Qualifications

• No experience necessary.
• Service or hospitality industry experience a PLUS!
• Automotive experience a PLUS!
• Must be able to work weekends.
• Engaging, inquisitive, curious with an over-aggressive/always willing to help attitude.
• Drive, passion, and confidence to be successful.
• A desire and ability to work in a performance and process-driven environment.
• Excellent customer satisfaction skills.
• Professional appearance and work ethic.
• Self-starter and self-motivator.
• Bilingual a PLUS!
• Confidence in your ability to be successful.
• Great attitude with high-energy.
• Ability to work well in a process-driven environment.
• Outstanding communication skills in both verbal and written.
• Valid California driver's license with a good driving record.

Pay

Competitive pay.

Schedule

Flexible schedule to accommodate service needs.

Benefits

• Health, Dental, Vision, Life insurance.
• 401K plan.
• Health & Wellness Program.
• Community involvement.
• Company-paid vacation and holidays.