Service Greeter
Casey Kia · Newport News, VA · Today
OTHRFull-time
About the role
Casey Kia is moving to a larger, newly remodeled facility, and we are seeking a Service Greeter/Porter to join our team! This dynamic role is primarily based in our busy service drive, where you'll be the friendly first point of contact for our customers.
Responsibilities
- Greeting every customer with an upbeat attitude and escorting them to their assigned Service Advisor
- Assisting Service Advisors with various tasks
- Dressing vehicles for service (applying steering wheel, seat, and floor covers)
- Performing initial vehicle checks, including testing batteries and topping off fluid levels
- Attaching key tags to vehicles
- Moving and parking customer vehicles safely and efficiently
- Preparing customer vehicles for delivery—checking tire pressure and fluids under the hood, and ensuring vehicles are washed, vacuumed, and sanitized
- Maintaining the cleanliness, organization, and appealing appearance of the service lane, surrounding areas, and immediate parking lots
Work environment
This position requires extensive walking, kneeling, and bending in a variety of temperatures and weather conditions.
Schedule
- Full-Time: 40+ hours per week
- Shifts scheduled between 7:00 am - 6:00 pm, Monday through Saturday, and may include some holidays
Requirements
- Must be at least 18 years of age
- Must have a valid driver's license and an excellent driving record
- Ability to safely drive both manual and automatic transmissions is preferred
- Outgoing and friendly personality - enjoys greeting and interacting with customers
Benefits
- Medical, Dental, and Vision Insurance
- FSA/HSA/LPFSA
- Prescription drug coverage
- HealthJoy App - company paid healthcare navigation tool
- Employee Assistance Program
- 401(k) with company contribution upon eligibility
- Short- and Long-Term Disability
- Legal Resources coverage & ID Protection
- Vacation & Holiday pay
- Employee referral bonus programs
- Employee parts & service discounts
- Discounted gym memberships to OneLife & YMCA