Service Facilitator
Location: Madison, WI | Full Time (37.5 hrs/week) | Posted October 21, 2026
Pay
$23–25/hr depending on education and experience
Schedule
Monday–Friday, 8:30 AM–4:30 PM (no weekends)
About the Role
Community Living Alliance (CLA) is a nonprofit, community-based organization providing services for older adults and persons with disabilities and chronic illnesses. We offer great autonomy, as well as personal and professional harmony. CLA has been rated among the top 20% of employers on Indeed for our Indeed Work Wellbeing Score. CLA was recognized as an inclusive employer in Dane County in 2024 and 2025.
Be a part of a great team that helps people facilitate their recovery and achieve their highest level of stability and independence through service facilitation. This position requires work to be completed in client homes, in our office, and the possibility of completing some work remotely once job competency has been demonstrated.
Responsibilities
- Provide support for individuals working toward recovery using a supportive, strengths-based, and culturally humble approach to treatment.
- Facilitate and coordinate services relevant to individuals’ recovery plans and community support needs.
- Utilize effective strategies to engage program participants, enhance motivation, and encourage meaningful, collaborative, and strengths-based goal-planning and progress.
- Provide screening and assessments, service linkage, service facilitation, and other allowable and appropriate services on the CCS service array in a manner that is trauma-informed, culturally relevant, and non-stigmatizing.
- Assist the program participant with identifying and establishing natural and professional