SERVICE EXCELLENCE SPECIALIST
Cooper University Health Care · Camden, NJ · 1 wk ago
OTHRFull-time
About the role
The Service Excellence Specialist plays a key role in ensuring that patients' comfort and non-clinical needs are addressed during their hospital stay. This role focuses on conducting Comfort Rounds, connecting with patients twice daily to ensure they have what they need to feel comfortable and supported. The Service Excellence Specialist is responsible for facilitating service needs, addressing comfort concerns, and ensuring that each patient is attended to in a timely and compassionate manner.
Qualifications
- High School Diploma
- Bachelor's Degree Preferred
Experience
- 2 years required
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Retirement program
- Attractive working conditions
- Opportunities for career growth through professional development