Service Excellence HVAC/R Lead Technician (Portland, OR)

Budderfly is a fast-growth, private equity-backed energy management outsourcing company committed to reducing global carbon emissions for small to medium-sized enterprises. As the premier sustainability partner for businesses with repeatable footprints—such as restaurant chains, assisted living facilities, and retail franchises—Budderfly installs, monitors, and manages patented technologies, equipment upgrades, and proprietary energy software to deliver complete energy-saving solutions. Celebrating 5 years on Inc. 5000’s list of America’s Fastest-Growing Private Companies and recognized in Time Magazine’s Best Inventions of 2025, we are an energetic team making a positive environmental impact while delivering excellent customer experiences.

About the role

This role is critical to ensuring the optimal, efficient operation of Budderfly’s fleet of ultra-high-efficiency HVAC units. As the Service Excellence HVAC/R Lead Technician in Portland, Oregon, you will maintain and repair HVAC/R systems, diagnose faults, and perform commissioning checks to guarantee peak performance. You will also respond to emergency service calls, log daily activities, and ensure compliance with state, federal, and safety standards.

Responsibilities

• Ensure continued excellent operation of Budderfly HVAC units within your geographic area, including maintenance and repair of heating, ventilation, air conditioning, and refrigeration (HVAC/R) systems and equipment.
• Identify maintenance risks on HVAC/R equipment and diagnose electrical and mechanical faults.
• Complete commissioning checks of HVAC units, including verifying and correcting HVAC RTU controller configurations and mechanical operation.
• Provide physical maintenance to Budderfly HVAC units, such as changing filters, cleaning coils, inspecting/replacing belts, and identifying mechanical failures.
• Respond to emergency service calls on nights and weekends (when on-call).
• Clean, adjust, and repair systems, and perform warranty services.
• Perform emergency repairs promptly and efficiently.
• Maintain daily logs and records of all functions in the company work order system.
• Ensure compliance with applicable state and federal standards and the Occupational Health and Safety Act.
• Comply with service standards, work instructions, and customer requirements.
• Assist with customer queries.

Requirements

• 5+ years of experience as a service technician on HVAC/R systems.
• Oregon HVAC/R Contractor License and EPA Certification (required).
• HVAC controls experience; familiarity with Lennox Core Controllers and Carrier SystemVu controllers is a plus.
• Ability to recognize control and mechanical issues before they escalate.
• Commitment to continuous learning, both technically and professionally.
• Desire to grow professionally beyond routine maintenance tasks.
• Passion for shaping a developing team alongside fellow HVAC/R technicians.
• Customer- and safety-focused mindset.
• Ability to travel within the Portland, OR area.
• Flexibility to work some weekends and be available for on-call duties, including nights and weekends.
• Excellent verbal and written communication skills.
• Collaborative approach to working across teams.

Pay

$26—$40 USD per hour, based on experience, skillset, qualifications, and location.

Benefits

• Career advancement opportunities in a fast-growing, supportive company environment.
• Competitive pay.
• Full benefits package, including medical, dental, vision, 401K, life insurance, and disability insurance.
• Opportunity to work as part of a team that values its members and drives positive change.

Watch our company overview video to learn more.