Service engineer - US

The role

You love making things easier for customers. Your technical expertise allows you to handle even the most complex issues. By ensuring optimal maintenance and resolving problems quickly, you minimize downtime for our clients.

• Maintaining our proprietary products and systems.
• Providing on-site and remote technical support.
• Repairing and occasionally installing equipment both internally and externally.
• Keeping service records and managing inventory.
• Preparing for maintenance tasks.
• Gathering information and consulting with colleagues or external partners.

What we’re looking for

• A bachelor’s degree or associate degree with relevant experience in mechatronics, electronics, or field service.
• Ability to work both independently and collaboratively.
• Flexibility and the ability to adapt to ad-hoc situations and tasks.
• Expertise in our products and systems to provide top-notch support, maintenance, and repair.
• A service-oriented mindset with a focus on customer satisfaction.
• Initiative, a drive for self-improvement, and a desire to grow professionally.
• A valid driver’s license.

About LAB Services

We are brand-independent and use our proprietary software, PlateButler!, to deliver unique, advanced solutions in laboratory automation. Our customers are at the heart of our work. Together, we find the best solutions tailored to their needs, offering tools that make daily work simpler, more flexible, and user-friendly while maintaining the highest standards of quality, accuracy, and service—both nationally and internationally.