Service Engineer (Tampa Bay)
About The Role And The Team
The ideal candidate independently performs installation and commissioning work; coordinates activities with other stakeholders at the customer site along with the Service Coordination and Scheduling team. They execute installation and commissioning activities on customer locations for services according to agreements, within budget, and in line with business objectives on ethics, quality, health, safety, and the environment. Contributions are made to Americas Operations Teams by delivering top-level service on time and with First Time Right processes. The role sits within Deepsea Operations team and reports to the Team Lead of Technical Services.
Who We Are
Radio Holland is dedicated to pushing the boundaries of maritime technology, offering solutions that enhance safety, efficiency, and sustainability of global shipping. As the first choice for NavCom solutions, we are committed to delivering reliable, cutting-edge navigation and communication technologies that empower vessels worldwide. Focused on innovation and quality, Radio Holland continues to lead the industry in developing next-generation navigation systems and integrated bridge solutions, supporting maritime professionals in achieving safe and seamless operations at sea.
Role Details & Location
- Workplace type: Onsite with extensive travel
- Job Type: Full Time
- Location: Tampa Bay, Florida, United States
You Will Do
- Performs installation and commissioning works on yards, ships, and other maritime installations
- Installs and commissions maritime navigation, communication, and automation equipment based on designs and technical drawings
- Ensures optimal work preparation to verify that all necessary information on work and scope is available before commencement of work
- Ensures that all required materials and tools are both present and ready for use, and manages the materials required in the execution of the project work
- Ensures that the work performed is within the agreed contract scope; ensures that all agreed conditions are met before the work starts
- Reports on deviations to the project manager
- Ensures that all works can be executed in a safe and responsible manner; stops all works if not the case
What Does Success Look Like?
- Success in the Service Engineer is a result of compliance to procedures and repeatable successful delivery of service
- Over the first 6 months, the Team Lead of Technical Services ensures you have the mentorship, training, and certifications to have a long successful career in this industry
- Radio Holland stands apart from other service providers as uniquely skilled in various manufacturer's products and services, and your position on this team allows professional skillsets to be grown to support the Americas Operations
Values and Behaviours
- Trust to act - You take ownership, make informed decisions, and follow through on commitments
- Passionate to perform - You bring energy, aim for high standards, and look for ways to improve how work gets done
- Make it fun - You contribute to a positive working environment, build constructive relationships, and collaborate with others in a way that creates energy
- Act responsibly - You make fair, ethical, and sustainable choices, consider the impact of your actions, and contribute to an inclusive and respectful workplace
What You Bring
- Willingness to grow and adapt to the ever-changing workplace is essential to our success
- Working as a team player, first and then the mentee but soon as a mentor for your certifications onto your peers
- Valid Driver’s License
- Electrical Experience
- Strong organizational and communication skills with English Fluency
- Preferred: Obtained a Federal Communications Commission (FCC) or General Operator Certificate (GOC) licensing
- Bachelor’s Degree or equivalent experience in Engineering or relevant technical degree
- CAD experience