Service Engineer

About the role

This Service Engineer is a key contributor in the development and improvement of processes for production, calibration, and test of circuits and instruments in a complex, low-volume Service environment. This role will use their manufacturing and process expertise to develop reliable solutions that meet aggressive development and production schedules.

Responsibilities

• Ownership of the design, layout, and order of operations of one or more Service cells.

• Creating and updating Standard Work, Work Instructions, Routings, and Capacity Analysis.

• Drive and manage projects to improve quality and process throughput.

• Investigate, determine root cause, and putting corrective action in place for quality issues.

• Managing the impact of product changes on the production process.

• Leading a cross-functional team to quickly address line down and other major quality issues.

Qualifications

• A bachelor’s degree in electrical, mechanical, manufacturing, or industrial engineering.

• +3 years of applicable experience.

• Strong electrical background/interest preferred.

• Strong data analysis background/interest preferred.

• Leverage of Lean and Six Sigma background/interest preferred.

• Structured problem-solving background/interest preferred.

• Curious, active learner.

• Strong people skills.

• Strong verbal and written communication.

• Capable of seeking out problems and developing solutions.

• Comfortable with changing priorities and interruptions.

• Capable of effectively working on multiple projects simultaneously.

Preferred Skills

• CAD component and assembly design

• 3D Printing Lite

• Coding (Familiarity with languages like Python, VBA, DAX, SQL, and even Excel formula syntax)

• Power BI/Microsoft 365 suite

• Electronics systems design can be a great tool in this role (Arduino or raspberry pi experience)

• Standard work and reference material documentation skills

• Some visual/digital design experience is a plus

• Experience in creating training videos is a plus

• Good verbal and written communications skills are essential

• Metrology proficiency