Service Desk Technician
GovCIO · Kiln, MS · 2 wk ago
On-siteInformation Technology$24.97/hrFull-time
Responsibilities
- Responds to and diagnoses incidents through discussions with users.
- Provides support to end users on a variety of issues.
- Identifies, researches and resolves technical problems.
- Responds to telephone calls, email and personnel requests for technical support.
- Documents, tracks, and monitors problems to ensure timely resolution.
- Provides first-tier support to end users for either PC, server or mainframe applications or hardware.
- Interacts with network services, software systems engineering, and/or applications development to restore service and/or identify the root cause.
- Simulates or recreates user problems to resolve operating difficulties.
- Recommend systems modifications to reduce user problems.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
- Operate within the SD AQL’s, first call resolution, and speed of answer.
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